Read our practice policies on these pages.
Accessibility
Accessibility statement for Maderia Medical This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content....
CCTV policy
Images are being monitored and recorded for the purposes of crime prevention and public safety. This system is controlled by the CCTV Data Controller. For more information, view our policy...
Digitisation of Paper Medical Records Privacy Notice
The NHS Long Term plan published in 2019 requires the digitisation of all primary care paper medical records, commonly known as ‘Lloyd George’ records or ‘A4 medical records’ Having paper...
Fear of flying policy
Madeira Medical will no longer prescribe Diazepam for patients who wish to use this for a fear of flying. This is for many reasons: Diazepam is a sedative. This means,...
Patient access to health records
Patient access to health records – guidance on viewing prospective record access The NHS wants to give people better ways to see their personal health information online. We know that...
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Privacy policy for new patients
To receive healthcare from the NHS you must complete a New Patient Registration Form, this can be done online or in person at the practice. So that we can provide...
Privacy Statement
This GP Practice is registered with the Information Commissioner’s Office as a Data Controller and our registration number can be found by searching the ICO Register using www.ico.org.uk. We aim to...
Reasonable adjustment policy
Madeira medical endeavours to provide high quality patient services. This policy details what a reasonable adjustment is and our responsibility and considerations when reviewing your request. We will take all...
Surrey Care Record
Madeira Medical has joined the Surrey Care Record, part of the NHS’ national scheme to support safer and more joined up care across health and care providers in Surrey Heartlands....
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Website privacy policy
We are committed to protecting your privacy. We treat our users’ privacy as we would like our privacy to be treated when browsing the web. Any data we collect, or...
Zero tolerance policy
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in...
Date published: 20th September, 2023
Date last updated: 21st September, 2023